CallforMe App S.L. (“CallforMe”, “we”, “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store and share personal data when you use the CallforMe mobile application and its related services (“Services”).

By installing, registering or using the Services, you agree to this Privacy Policy.
If you do not agree, please stop using the Services.

1. DATA WE COLLECT

We collect the minimum data necessary for the correct functioning of CallforMe.

1.1. Personal Data Provided by You

When creating or managing an account, you may provide:

• Name
  
  

• Email address
  
  

• Phone number
  
  

• Password (encrypted)
  
  

• User ID
  
  

• Communication preferences
  
  

These are required for identification, verification and secure operation of the Services.

1.2. Calendar Data

CallforMe processes events that you create inside the application (reminders, scheduled calls, scheduled SMS).
We do not access events outside the CallforMe app unless explicitly authorized.

We do not share calendar data with third parties.

1.3. Usage & App Activity Data

Automatically collected for stability and insights:

• Interactions with the app
  
  

• Feature usage
  
  

• Crash logs
  
  

• Diagnostics
  
  

• Performance analytics
  
  

This data is processed via:

• Google Firebase Analytics
  
  

• Google Crashlytics
  
  

1.4. Device Identifiers

We may collect:

• Device ID
  
  

• Installation ID
  
  

• Firebase Instance ID
  
  

These identifiers do not directly identify you and are used for technical and security purposes.

2. HOW WE USE THE DATA

Your data is used solely for:

2.1. App Functionality

• Scheduling calls and SMS
  
  

• Storing your events
  
  

• Contacting selected recipients
  
  

• Maintaining your account
  
  

2.2. Paid Communications (Calls & SMS)

CallforMe allows you to purchase credit to send SMS or make automated calls.
This credit is processed through secure payment providers (Stripe, Google Play Billing) and executed through telecommunications partners such as Twilio or Plivo.

We do not store payment card information — this is handled securely by our payment partners.

2.3. Subscriptions

CallforMe offers subscription plans (Pro / Executive).
These subscriptions are managed and secured by Google Play Billing.

We do not receive your financial details.

2.4. Customer Support

To troubleshoot issues or respond to inquiries.

2.5. Security & Fraud Prevention

To detect suspicious activity, protect accounts and comply with legal requirements.

3. WHO WE SHARE DATA WITH

We do not sell personal data to third parties.

We may share data only with the following categories:

3.1. Essential Service Providers

These are required for app operation:

• Google Firebase (Analytics & Crashlytics)

Diagnostic & performance information.

• Payment Processors (Stripe, Google Play Billing)

For processing purchases, subscriptions, and payments.

• Telecommunications partners (Twilio, Plivo)

For executing purchased calls and SMS.

All partners handle data according to their own privacy policies and GDPR requirements.

4. INTERNATIONAL DATA TRANSFERS

Some service providers (e.g., Google, Twilio) may store or process data outside the EU/EEA.
Transfers are protected by:

• Standard Contractual Clauses (SCC)
  
  

• GDPR-compliant safeguards
  
  

5. DATA RETENTION

We retain data only as long as necessary:

Type of Data

Retention

Account information

Until you delete your account

Calendar events

Until you delete them or delete your account

Crash logs / analytics

Standard retention of Google Firebase

Payment records

As required by law

6. DATA DELETION & USER RIGHTS

You may request:

• Deletion of your account
  
  

• Deletion of your data
  
  

• Correction or export of your data
  
  

Request deletion here:

https://www.edpprojects.com/contacto

Upon request, all personal data linked to your account will be permanently removed, except where legal obligations require retention.

7. CHILDREN’S PRIVACY

CallforMe is not intended for children under 15 years old.
We do not knowingly collect data from minors.
If such data is detected, we delete it immediately.

8. SECURITY

We apply industry-standard security measures:

• Encrypted communications (HTTPS)
  
  

• Secure server environments
  
  

• Restricted internal access
  
  

• No storage of credit card information
  
  

However, no system is 100% secure. By using the Services, you accept this inherent risk.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy.
If changes are significant, we will inform users or post a notification on the website.

10. CONTACT

CallforMe App S.L.
Email: callformeapp@gmail.com
Website: https://www.edpprojects.com

For privacy inquiries:
https://www.edpprojects.com/contacto