EDP PROJECTS / INFORMACIÓN LEGAL
CallforMe App - Privacy Policy
CallforMe App is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and share personal data when you use the CallforMe mobile application and its related services. By installing, registering or using the services, you agree to this Privacy Policy.
1. Data We Collect
We collect the minimum data necessary for the correct functioning of CallforMe. When creating or managing an account, you may provide your name, email address, phone number, encrypted password, user ID and communication preferences. These data points are used for identification, verification and secure operation of the service.
2. Calendar, Scheduling and App Activity Data
CallforMe processes events created inside the application, including reminders, scheduled calls and scheduled SMS. We do not access events outside the CallforMe environment unless you explicitly authorize it. We may also process interactions with the app, feature usage, crash logs, diagnostics and performance analytics for stability, support and product improvement.
3. Device Identifiers and Technical Data
We may collect device ID, installation ID and Firebase Instance ID for technical, security and anti-abuse purposes. These identifiers do not directly identify you as a natural person, but they help us protect accounts and maintain service integrity.
4. How We Use the Data
Your data is used to provide app functionality, schedule calls and SMS, store events, manage your account, contact selected recipients, provide support, detect suspicious activity, prevent fraud and comply with legal obligations.
5. Paid Communications and Subscriptions
CallforMe may allow you to purchase credit or access plans to send SMS or make automated calls. Payment-related processing may be handled by providers such as Stripe or Google Play Billing, while communications execution may rely on telecommunications partners such as Twilio or Plivo. We do not store your payment card details directly if they are handled by our payment partners.
6. Sharing of Data
We do not sell personal data to third parties. We may share limited information only with essential service providers required for app operation, such as analytics providers, cloud infrastructure providers, payment processors and telecommunications partners, always for legitimate operational purposes and subject to applicable data protection safeguards.
7. International Transfers, Retention and Deletion
Some service providers may process data outside the EU or EEA. Where this occurs, we rely on GDPR-compliant safeguards, including Standard Contractual Clauses where applicable. We retain data only for as long as necessary for account operation, event history, diagnostics, billing support, legal compliance or dispute resolution. Users may request deletion, correction or export of their data through https://www.edpprojects.com/contacto.
8. Children, Security and Contact
CallforMe is not intended for children under 15 years old. We apply industry-standard security safeguards including encrypted communications, secure server environments and restricted internal access, although no system can guarantee absolute security. For privacy enquiries, contact EDP Projects at contact@edpprojects.com or through https://www.edpprojects.com/contacto.